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Invoices & Payments - Cash & Carry Wholesale Supplier UK

Invoices & Payments

Smart Invoicing mechanism connected to VIES & HMRC for real-time VAT checks

Invoices & Payments

At Cash Carry UK, we prioritise transparency, reliability, and efficiency in every transaction. This page explains how our invoicing system works, the available payment methods, and how our escrow-style card payment system provides additional protection for both customers and suppliers.

Invoicing Mechanism

Our invoicing system is built with compliance and automation in mind, ensuring accuracy and peace of mind for all parties:

  • Upon registration, each supplier is automatically verified using their Company Registration Number and VAT Number through live checks with HMRC and the VIES (VAT Information Exchange System). These checks are also repeated in real time for every new order.
  • Suppliers can define their own serial number formats for both Proforma Invoices and Invoices, ensuring consistency with their existing accounting systems.
  • Proforma Invoices are automatically generated when a customer selects bank transfer as the payment method. It is the supplier’s responsibility to confirm receipt of funds.
  • Once payment is confirmed (in the case of bank transfer), or automatically in the case of card payments, the corresponding final Invoice is issued.

While Cash Carry UK performs verification and screening of all suppliers on the platform, customers remain responsible for conducting their own due diligence. We cannot be held liable for any loss or issue arising from transactions conducted on the marketplace, in accordance with our Terms and Conditions.

Payment Options

We offer two payment methods:

1. Bank Transfer (Direct to Supplier)

Customers may transfer funds directly to the supplier’s designated business bank account using the details provided on the Proforma Invoice.

  • The supplier is responsible for confirming receipt of payment
  • Order fulfilment and delivery are handled entirely by the supplier
  • Cash Carry UK is not involved in the payment transaction

⚠️ Important:
This payment method is conducted out of our platform control. Customers are fully responsible for performing their own due diligence before sending funds.

Although we verify suppliers during onboarding, we cannot offer any guarantees, protection, or dispute resolution for payments made directly to suppliers via bank transfer.

2. Card Payment (Escrow Protection)

Customers may choose to pay securely by card through our integrated escrow system.

  • The full payment is captured at checkout and securely held by Cash Carry UK
  • The supplier is notified immediately and can proceed with order fulfilment

⚠️ Important for Suppliers:
While funds are secured at the time of purchase, they are not released immediately.

  • Payment is released only after the customer confirms delivery and satisfaction
  • This functions as a protective escrow mechanism for the customer
  • The supplier remains protected, as the funds are already captured and verified at the time of order
Escrow Service

Our escrow system is designed to balance trust and security for both parties:

  • Customers are protected against non-delivery or goods not matching the order
  • Suppliers benefit from confirmed and secured funds before dispatching goods
  • The process reduces risk and increases confidence in new or ongoing trading relationships

Once delivery is confirmed:

  • The payment is released to the supplier
  • Standard platform and processing fees are deducted